Meet the team

Core Team

Please get to know our experts. Top notch customer experience believers, and as you can see, perfectly human.
So don't hesitate to get in touch, when you have a question in mind. We're just one click or call away.
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In addition to this core team, we have surrounded ourselves with a range of top experts to achieve the best results for your project.
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Annita Beysen

Managing Partner

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Arnaud Dierickx

Senior Customer-Centricity Strategist

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Arne Jansen

Senior Customer-Centricity Consultant

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Bart Van Wassenhove

Customer Conversations Manager

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David Geerts

Partner (Research Manager at Mintlab, KU Leuven)

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Kathlien Valkeniers

Operations & HR

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Katrien Pypen

Senior Customer-Centricity Consultant

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Laurien Wouters

Junior Customer-Centricity Consultant

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Stéphane Smeulders

Business Development Manager

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Tara Shrimpton-Smith

Head of Europa Business Unit

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Only one click or call away

Always welcome to pay us a visit