Meet the team
Core Team
Please get to know our experts. Top notch customer experience believers, and as you can see, perfectly human.
So don't hesitate to get in touch, when you have a question in mind. We're just one click or call away.
In addition to this core team, we have surrounded ourselves with a range of top experts to achieve the best results for your project.

Annita Beysen
Managing Partner
Email

Arnaud Dierickx
Senior Customer-Centricity Strategist
Email

Arne Jansen
Senior Design Thinking and User Experience Expert
Email
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Bart Van Wassenhove
Customer Conversations Manager
Email

David Geerts
Partner (Research Manager at Mintlab, KU Leuven)
Email

Kathlien Valkeniers
Operations & HR
Email

Katrien Pypen
Senior UX - Usability Expert
Email

Tara Shrimpton-Smith
Head of Europa Business Unit
Email

Wim Verhavert
Senior User Experience Design Researcher
Email
Only one click or call away
Always welcome to pay us a visit
Karel van Lotharingenstraat 4 BUS 3.2
3000 Leuven
Belgium